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Mr Chee eventually lodged a police report at about 1.30pm on Sept 9.
Fortunately for Mr Chee, as it was lunchtime and customers had started streaming in, he was able to sell all the uncollected food.
While no business was lost that day, Mr Chee noted that his team had to start earlier and dedicate half the Novena outlet to preparing the bulk order.
Meanwhile, Yi Jia Bakery in Upper Thomson Road faced a similar ordeal. The 62-year-old owner, who wanted to be known only as Madam Low, told ST she received a call on the morning of Sept 11 from a man named âGordonâ, who claimed to be from the Bedok army camp.
He placed an urgent order for pastries worth $1,500 for 150 people, saying it was for an event the next day. He also arranged for the goods to be picked up at 6pm on Sept 12.
Despite being told the bakery produced non-halal items, the man went ahead with the order, Madam Low said.
When asked for payment, he claimed that army staff had already left for the day and he could transfer the money only the next morning. He later contacted the bakery using another number, saying his âphone was brokenâ.
On the morning of Sept 12, another man called, claiming to be a colleague of Gordonâs following up on the order. He also mentioned a supplier who provides ready-to-eat meals and asked Madam Low to help him contact the supplier, which she refused.
By then, the men had contacted her through three different numbers, repeatedly confirming details via voice messages.
After several back-and-forth conversations on the orders, Madam Low warned that she would call the police if the payment was not made. At about 4pm on Sept 12 â just two hours before the agreed collection time â most of the second manâs text messages had been deleted. Madam Low had lost contact with both men.
Initial messages seen by ST were written in Chinese.
Madam Low, who has run the bakery for about 15 years, said she had never encountered such a situation. She added that she usually enforces an advance full-payment rule but found the âarmy officerâ sincere and wanted to maintain a good relationship with what she believed was a reputable customer.
She ended up giving away most of the unclaimed goods to food bank Food from the Heart. Madam Low said the incident was âa lesson well-learntâ.
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Bedok camp fake bulk orders strike again?
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